---
title: Action Progress Updates and Comments
description: "How assignees record progress on an action, how others reply, and how an action is marked as done. **Applies to:** Action assignees, record owners and managers · **Module:** All modules with a Reviews & Actions tab ## Finding Your Action…"
url: "https://support.symbiant.co.uk/kb/action-progress-updates-and-comments/"
updated: "2026-10-30"
category: User Basics
---

# Action Progress Updates and Comments

How assignees record progress on an action, how others reply, and how an action is marked as done.

**Applies to:** Action assignees, record owners and managers · **Module:** All modules with a Reviews & Actions tab

## Finding Your Action

You'll usually hear about an action by email when you are assigned to it, if your administrator has turned on action emails. Open the record from the link or from the module's dashboard and click the **Reviews & Actions** tab. Your action shows its details, assignees, due date and current state.

**Note:** Users with only a module's **action assignee** role (the role name ends in `_action_assignee`) can open the records where they have an action and update those actions.

## Adding a Progress Update

1. Under the action, click **Add Action Progress Update**.
2. Type what you've done in **Progress Update**.
3. Optional: click the **plus (+)** on the update's **Attachments** grid to attach evidence.
4. Optional: tick **Completed** if this update finishes the work.
5. Click **Save** or the pencil (**Save and edit**).

![A new progress update](https://support.symbiant.co.uk/wp-content/uploads/2026/10/reviews-actions-05-progress-update.png)

Once saved, the update shows **Added By** and **Date Added** and can't be changed, so it forms a dated trail of progress.

![A saved progress update with a comment below it](https://support.symbiant.co.uk/wp-content/uploads/2026/10/action-progress-updates-and-comments-03-saved-update.png)

## Replying with a Comment

Anyone who can edit the record can reply to an update: click **Add Progress Update Comments** under it, type the **Comment Response** and save. This is a good place for a manager to ask for more evidence or confirm the update is accepted.

![A comment on a progress update](https://support.symbiant.co.uk/wp-content/uploads/2026/10/reviews-actions-06-comment.png)

## How an Action's State is Shown

The top right of each action shows its state:

- **Not Started**: shown on a new action before a due date is set.
- **In-Progress**: the action has a due date and isn't implemented.
- **Complete**: **Implemented** is ticked.

When the work is finished, the record owner or manager ticks **Implemented** and saves. Reminder emails for the action then stop.

![Implemented ticked and the action shown as Complete](https://support.symbiant.co.uk/wp-content/uploads/2026/10/action-progress-updates-and-comments-04-implemented.png)

**Note:** Due-soon and overdue reminder emails depend on your administrator's settings. See [Creating an Automated Email Reminder When a Record is Overdue (Scheduler)](https://support.symbiant.co.uk/kb/creating-an-automated-email-reminder-when-a-record-is-overdue-scheduler/).

## Related Articles

- [Reviews & Actions](https://support.symbiant.co.uk/kb/reviews-actions/)
- [How do I Delete an Action?](https://support.symbiant.co.uk/kb/how-do-i-delete-an-action/)
- [Why can't I see specific users when trying to assign actions?](https://support.symbiant.co.uk/kb/why-cant-i-see-specific-users-when-trying-to-assign-actions/)