---
title: Adding a BCP Scenario or Incident
description: "How to add a new BCP record for a planned scenario or a live incident. Applies to: users who can create BCP records (for example bcp_admin or bcp_manager). Module: BCP. ## Adding the Record 1. Select **BCP** in the left-hand…"
url: "https://support.symbiant.co.uk/kb/adding-a-bcp-scenario-or-incident/"
updated: "2026-10-30"
category: BCP Basics
---

# Adding a BCP Scenario or Incident

How to add a new BCP record for a planned scenario or a live incident.

Applies to: users who can create BCP records (for example bcp_admin or bcp_manager). Module: BCP.

## Adding the Record

1. Select **BCP** in the left-hand menu.
2. Click the **+** icon at the top right.

![The plus icon at the top right of the BCP dashboard](https://support.symbiant.co.uk/wp-content/uploads/2026/10/adding-a-bcp-record-01-add.png)

The **New BCP** form opens. The **Reference** is given automatically when you save, and **Active** is ticked by default.

## Completing the Details

1. Choose the **Type**: **Scenario** for something you are planning for, or **Incident** for something that has happened. Type is required.
2. Choose a **Priority**.
3. In **Divisions Responsible**, tick the division that owns the plan (for example Operations). Click a division name to open the levels below it, and untick **Company** if it was added by default.
4. In **Divisions Impacted**, tick every division that would be affected.
5. Check the **Owners** (you are added by default) and pick an **Initial Contact** and **Final Contact** if your process uses them.
6. Enter a **Summary** (required) and **Details**.

![Choosing divisions from the division tree](https://support.symbiant.co.uk/wp-content/uploads/2026/10/adding-a-bcp-record-03-divisions-v2.png)

## Impacts and Timescale

1. Scroll down and tick each **Impact** that applies (for example People, Premises, Customers). Use the search box to find one quickly.
2. Choose the **Timescale** within which the business must recover.
3. For a scenario, describe the **Potential Impacts (Scenario)**. For an incident, record the **Root Cause (Incident)**.
4. Optionally note the **Customer Journey Aspects Impacted** and **Validation and RCA**.

![Impacts ticked and a timescale chosen on the BCP form](https://support.symbiant.co.uk/wp-content/uploads/2026/10/adding-a-bcp-record-04-impacts.png)

## Saving

![A completed New BCP form with the Save button highlighted](https://support.symbiant.co.uk/wp-content/uploads/2026/10/adding-a-bcp-record-02-form.png)

Click **Save** at the top right. The record gets its reference and opens on the **Overview** tab, where you can go on to link resources or add attachments.

![The saved BCP record on its Overview tab](https://support.symbiant.co.uk/wp-content/uploads/2026/10/adding-a-bcp-record-05-saved.png)

**Note:** If you save without a required field (marked with a red asterisk), a "Validation failure" message appears and the field is marked with a warning triangle.

## Related Articles

- [BCP Overview](https://support.symbiant.co.uk/kb/bcp-overview/)
- [Linking Resources to a BCP](https://support.symbiant.co.uk/kb/linking-resources-to-a-bcp/)
- [Adding an Attachment](https://support.symbiant.co.uk/kb/adding-an-attachment/)
- [Editing a Record](https://support.symbiant.co.uk/kb/editing-a-record/)