---
title: Editing an Automated Email – Sending to a Different Module Role (E.g. Risk Manager) (Trigger)
description: "This article shows you how to send a trigger's email to a different role, for example the Risk Managers instead of the Risk Admins. > **Applies to:** System administrators (`admin` role) · **Module:** Set up > Triggers ## Opening the…"
url: "https://support.symbiant.co.uk/kb/editing-an-automated-email-sending-to-a-different-module-role-trigger/"
updated: "2026-10-30"
category: Automated Emails (Task Based)
tags:
  - Triggers
  - Updating
---

# Editing an Automated Email – Sending to a Different Module Role (E.g. Risk Manager) (Trigger)

This article shows you how to send a trigger's email to a different role, for example the Risk Managers instead of the Risk Admins.

> **Applies to:** System administrators (`admin` role) · **Module:** Set up > Triggers

## Opening the Trigger

1. Click the **Set up** spanner at the bottom left of the screen.
   ![The Set up spanner at the bottom left](https://support.symbiant.co.uk/wp-content/uploads/2026/10/kb-common-setup-spanner-c03de5.png)
2. In the Set up menu, under **Events**, click **Triggers**.
   ![Triggers in the Set up menu](https://support.symbiant.co.uk/wp-content/uploads/2026/10/em-triggers-menu-e18237.png)
3. Type part of the name in the **Name** filter box (for example `register-risks`), then click the trigger you want to change.
   ![Filtering the triggers list](https://support.symbiant.co.uk/wp-content/uploads/2026/10/em-triggers-list-41539a.png)

## Editing the Manager Interceptor

The **manager** card in the **ƒ chain** panel decides which role receives the email. In this example it sends to **risk_admin**.

![The manager interceptor](https://support.symbiant.co.uk/wp-content/uploads/2026/10/em-manager-8ab74d.png)

1. Click the **Role** dropdown and type to search, for example `risk_man`.
2. Choose the new role, for example **risk_manager**.
   ![Searching for a different role](https://support.symbiant.co.uk/wp-content/uploads/2026/10/em-manager-role-search-7446f1.png)

You can choose any role, not only roles from the same module.

> **Note:** The template must use the manager code on its `To:` or `Cc:` line for this to have any effect: `{{<generic/owners}}{{<manager}}{{sm.user/name}}, {{>manager}}{{>generic/owners}}`. The manager interceptor finds the users with that role, starting from the user field set in **Attribute** (usually the record's Owners).

> **Note:** To email two roles, add a second **manager** interceptor with the other role.

## Saving the Changes

1. Click **Save** at the top right.
   ![The Save button](https://support.symbiant.co.uk/wp-content/uploads/2026/10/translators-save-f3437f.png)

The next time the trigger fires, it emails users with the new role.

## Related articles

- [Editing an Automated Email – Sending to a Record User (Trigger)](https://support.symbiant.co.uk/kb/editing-an-automated-email-sending-to-a-record-user-trigger/)
- [How to Receive Module Specific Emails as System Admin](https://support.symbiant.co.uk/kb/how-to-receive-module-specific-emails-as-system-admin/)