---
title: How do I globally replace a user for another?
description: "Use the **Assume** option on the user who should take over. It moves every record the old user created or owns, and every action assigned to them, in one step. **Note:** **Applies to:** system administrators (`admin` role). ## Steps 1.…"
url: "https://support.symbiant.co.uk/kb/how-do-i-globally-replace-a-user-for-another/"
updated: "2026-10-30"
category: System FAQ
tags:
  - Accounts
  - Add
  - Assign
  - Setup
  - User
---

# How do I globally replace a user for another?

Use the **Assume** option on the user who should take over. It moves every record the old user created or owns, and every action assigned to them, in one step.

**Note:** **Applies to:** system administrators (`admin` role).

## Steps

1. Click the **Set up** spanner at the bottom left, then select **Users**.
2. Click the user who will **take over** the records.
3. Click the three dots (⋮) at the top right and select **Assume...**.

![Assume in the user's menu](https://support.symbiant.co.uk/wp-content/uploads/2026/10/how-do-i-globally-replace-a-user-for-another-01-user-menu-assume.png)

1. In **Assume Ownership Of**, pick the user being replaced, then click **Give Ownership** and confirm.

![The Assume Ownership dialog](https://support.symbiant.co.uk/wp-content/uploads/2026/10/how-do-i-globally-replace-a-user-for-another-02-assume-give.png)

**Critical:** All ownership moves from the selected user, including records they created and actions assigned to them. Do this before you delete a user, because deleting them first leaves their records without an owner.

The full walkthrough is in [Transferring Ownership from One User to Another (Assuming)](https://support.symbiant.co.uk/kb/transferring-ownership-from-one-user-to-another/).