---
title: Supplier Due Diligence
description: "The Supplier Due Diligence module records the checks you carry out on a supplier before and during your relationship with them. Each record holds the supplier's company and bank details, the date the next annual review is due, a checklist…"
url: "https://support.symbiant.co.uk/kb/supplier-due-diligence/"
updated: "2026-10-30"
category: Due Diligence Basics
---

# Supplier Due Diligence

The Supplier Due Diligence module records the checks you carry out on a supplier before and during your relationship with them. Each record holds the supplier's company and bank details, the date the next annual review is due, a checklist of checks completed, and who signed it off.

**Note:** **Applies to:** users with a Supplier Due Diligence role that can create records. For due diligence on other companies, such as brokers or partners, see [Creating a Due Diligence](https://support.symbiant.co.uk/kb/creating-a-due-diligence/).

## Opening the Supplier Due Diligence Module

1. In the left menu, select **Supplier Due Diligence**. The page lists supplier records, grouped by status into the tabs **New**, **In Progress**, **Not Currently Working With** and **Complete**.

![Supplier Due Diligence selected in the left menu](https://support.symbiant.co.uk/wp-content/uploads/2026/10/supplier-due-diligence-01-menu.png)

1. Click the **+** icon at the top right.

![The + icon at the top right of the screen](https://support.symbiant.co.uk/wp-content/uploads/2026/10/supplier-due-diligence-02-add.png)

## Record Details

1. The **Reference** is given automatically when you save. New records start with the status **New**.
2. Check the **Owners**. You are added by default.

![Status and Owners on a new supplier record](https://support.symbiant.co.uk/wp-content/uploads/2026/10/supplier-due-diligence-03-record.png)

## Company Details

1. Enter the supplier's **Trading Name**. This is the only required field.
2. Fill in the other details you have: **Trading Style Used**, **Principle Contact** and **Principle Contact Role**, **Registered Address** and **Trading Address**, **Telephone**, **Company Registration Number**, **Financial Contact Details**, **ICO Number**, **VAT Number**, **FCA Number**, **Main Contact Email** and **Website**.

![The Company Details section filled in](https://support.symbiant.co.uk/wp-content/uploads/2026/10/supplier-due-diligence-04-company.png)

1. Below these, enter the supplier's bank name and address, **Bank Account Number** and **Bank Sort Code**, and describe your relationship with the supplier in the relationship details box.

## Checklist

1. Under **Checklist**, tick each check as it is completed. Use the search box to find an item in a long list.

![Three checklist items ticked](https://support.symbiant.co.uk/wp-content/uploads/2026/10/supplier-due-diligence-05-checklist.png)

**Tip:** An administrator can change the checklist items and statuses under **Supplier Due Diligence > Checklist** and **Supplier Due Diligence > Status** in the left menu.

## Saving the Record

1. Click **Save** at the top right.

![The Save button at the top right of the form](https://support.symbiant.co.uk/wp-content/uploads/2026/10/supplier-due-diligence-06-save.png)

The record opens on its **Overview** tab. Use **Edit Supplier Due Diligence** to make changes, and **Attachments** to add documents such as insurance certificates.

![The supplier record tabs](https://support.symbiant.co.uk/wp-content/uploads/2026/10/supplier-due-diligence-07-overview.png)

## Reviewing and Signing Off

1. Open the **Edit Supplier Due Diligence** tab.
2. Update the **Status** as the checks progress, for example to **In Progress**, then **Complete** once all checks are done, or **Not Currently Working With** if you stop using the supplier.
3. Set the **Annual Required Date** for when the supplier must next be reviewed.
4. When the checks are signed off, choose who signed off in **Signed Off By** and pick the **Signed Off Date**.

![Status, Annual Required Date, Signed Off By and Signed Off Date](https://support.symbiant.co.uk/wp-content/uploads/2026/10/supplier-due-diligence-08-review.png)

1. Click **Save** or **Save and Edit** at the top right.

## Finding Supplier Records

Back on the Supplier Due Diligence page, select a tab to see the records with that status. Each row shows the reference, trading name, who signed it off and when, the status and the date it was created.

![The status tabs and a supplier record in the New tab](https://support.symbiant.co.uk/wp-content/uploads/2026/10/supplier-due-diligence-09-list.png)

## Related Articles

- [Creating a Due Diligence](https://support.symbiant.co.uk/kb/creating-a-due-diligence/)
- [Adding Due Diligence Sections, Issues and Actions](https://support.symbiant.co.uk/kb/adding-due-diligence-sections-issues-and-actions/)
