Symbiant System Timeout Flow #

The Symbiant System incorporates a Timeout Flow to manage client sessions effectively. This feature ensures that inactive clients are logged out of the system, preventing idle sessions.

Default Timeout Duration #

By default, the system terminates a client session after 15 minutes of inactivity.

This aligns with the CIS Critical Security Controls guidelines.

Session Termination Process #

If a client remains inactive for the specified 15-minute period, the system initiates a forced authentication termination. Consequently, the client is forcefully logged out.

Customizing Timeouts #

For sites hosted on a Custom Domain (typically indicated by your company name in the system’s address), you have the flexibility to customise the timeout period.

In contrast, non-custom domains (e.g., app.symbiant.cloud) adhere to the default 15-minute timeout.

Should you wish to modify the timeout duration for your custom domain, please Submit a Support Ticket for assistance.