How to Resolve Login Based Issues Or Errors
Can’t Login (Email & Password) #
Error Message Of:
Unable to Login with Email (Invalid Username or Password)
Credentials provided to Symbiant don’t match our Login Servers Records.
(Note: Initial Login Email Passwords are temporary and may of timed out!)
Resetting your password via the Login Portal, please see: Resetting your Password
Can’t Login (Corporate ID) #
For Corporate Login Issue please see: SAML Corporate Login Errors
Not Receiving Login Emails #
Not receiving any Symbiant emails regardless of how many times you’ve tried
Email Protection/Spam filters can cause our emails to be miss flagged and deleted automatically.
Whitelist both our emails (email@example.com) & (firstname.lastname@example.org).