• Home
  • Knowledge Base
  • Symbiant Website
  • Changelog
  • Submit A Ticket
  • My Support Tickets
Menu
  • Home
  • Knowledge Base
  • Symbiant Website
  • Changelog
  • Submit A Ticket
  • My Support Tickets
  • Home
  • Knowledge Base
  • Symbiant Website
  • Changelog
  • Submit A Ticket
  • My Support Tickets
Menu
  • Home
  • Knowledge Base
  • Symbiant Website
  • Changelog
  • Submit A Ticket
  • My Support Tickets

Symbiant One Knowledge Base

Navigation & Accessibility

  • System Navigation Overview
  • Dashboard Layout Tools
  • Filtering Data
  • Advanced Filtering

User Basics

  • Adding a Record
  • Adding an Attachment
  • Editing a Record
  • Deleting a Record (Archiving)
  • Resetting your Password
  • Generating A Report
  • Filtering on Reports
  • Linking Records Between Modules
  • Reviews & Actions

Risk Register Basics

  • Scoring a Risk
  • Risk Score Aggregation
  • Risk Relations
  • Risk Flows
  • Risk Bow Tie

Control Basics

  • Adding a Control Policy
  • Attaching a Policy to a Control
  • Attaching a Control to a Risk
  • Control Weightings
  • Activating/Deactivating a Control

Audit Basics

  • Creating an Audit Entity
  • Creating an Audit Issue Report
  • Creating an Audit Issue (Audit Tracker)
  • Generating an Audit Report

Working Paper Basics

  • Creating a Working Paper
  • Accessing Linked Records Inside a Working Paper
  • Adding an Audit Plan
  • Adding Time Sheets
  • Adding an Assessment (Surveys & Questionnaires)
  • Generating a Working Paper Report

Risk FAQ

  • What is DFA?
  • Why are some Risks highlighted in Red?

Admin Basics

  • Setup Mode
  • Managing Drop Downs and Multi Selects
  • Resetting a User’s Password
  • Database History & Restoring Historical Records
  • Restoring a Deleted Record (Archived)
  • Email Log Viewer
  • Translators – Universal Name Changing & Language Packs
  • System Menu Layout & Options

Importing Data

  • Preparing Data for Import
  • Importing Data (Generic)
  • Importing Data (Risk Register Specific)
  • Importing Users
  • Importing Divisions

Exporting Data

  • Exporting Dashboard Data
  • Exporting Divisions
  • Generating System User Details Report

Reporting Suite Tutorial

  • Creating a Word Report (Basic Data Output)
  • Creating an Excel Report (Basic Data Output)
  • Creating a PowerPoint Report (Basic Data Output)
  • Creating an Excel Tabular Report (Perfect for CSV)
  • Creating an Excel Audit Report (Audit Log Of Changes)
  • Adding a new column to an Excel Report
  • Removing a column in an Excel Report
  • Creating an Advanced Word Report (Adding Functions)
  • Advanced Report Coding (Using Owners, Divisions & Assignees in a Report)
  • Advanced Filtering on Reports (Filtering Via Code)

System Views

  • System Views (Quick Explainer)
  • Creating Your Own Custom Views
  • View Editor Tool Overview
  • Editing a View
  • Loading/Saving a Particular Users View
  • Adding a Grid Column
  • Adding Help Tips & Placeholder text

Automated Emails (Task Based)

  • Creating an Automated Email – When a record is Created
  • Creating an Automated Email – When a record is Updated
  • Creating an Automated Email – When a record is Deleted

Automated Email Reminders (Time Based)

  • Creating an Automated Email Reminder – When a Record is Due

Advanced System Functionality

  • Symbiant API

System Errors

  • System Error Messages

Admin FAQ

  • How do I view my current Licensed seats?
  • What are the differences between dropdown options? (E.g. Type & Category)

Admin Risk FAQ

  • Why are new risks not showing up?

System Setup

  • Creating Divisions
  • Creating Users
  • Assigning Roles & Divisions

SAML Single Sign On

  • Setting up Azure SAML
  • Enabling SAML for Users in Symbiant

Risk Registers (System Setup)

  • Creating a Risk Register
  • Modifying a Risk Score Set
  • Template Risk Score Sets
  • Editing a Guidance Tab (E.g. Impact Guidance)

System FAQ

  • What is SaaS?
  • Where is Our Data Center?
  • How Secure is Your Data?

Account FAQ

  • What are License Seats?
  • Can we Cancel or Upgrade at anytime?
  • Home
  • Knowledge Base
  • Account FAQ
  • What are License Seats?

What are License Seats?

Table of Contents
  • License Seat Explanation
  • Benefits of this License Model
  • How do I get More License Seats?

License Seat Explanation #

Our license model is based on how many of your users are marked as Active.

An Active user takes up a single seat. You purchase x number of seats on your License.

So if your license was for 10 seats, this would mean you could have unlimited number of people with an account but only 10 of those people could be marked as Active.

Only Active users can login, we do not restrict the number of concurrent logins, all Active users can login at the same time.

Furthermore we do not restrict your users’ permission levels; you select what amount of access your users should have.

Finally we also do not restrict access to the modules; you pay a set monthly fee for the modules and can assign access permissions to any and all of your users at no additional cost.

The above example shows that 10 seats are used out of a maximum of 50

(I.e. There are 10 active users currently and can have up to 50 in this example)

Benefits of this License Model #

  • Unlimited Users
  • Concurrent access to all Active users
  • No restrictions on module, permission or role access
  • No additional or hidden costs, simply pay for the modules and seat numbers as required.

 

Example:

Need a user to be added just to fill out a survey?

Easy, add the user, active them using 1 seat, let them fill out the survey and then de-active them again,

(Note: You only need to add/sign them up ONCE every subsequent time they can use the same login, just Activate the said user)

Additional Information can be found on: How to Add a User

How do I get More License Seats? #

If you require more Seats on your current License please contact support, Submit Ticket We will assist you with all the available licensing options.

Accounts
Did this help?
Share This Article :
  • Facebook
  • Twitter
  • LinkedIn
Require Additional Information? Please Contact Support

How can we help?

Updated on June 27, 2022
Can we Cancel or Upgrade at anytime?
Table of Contents
  • License Seat Explanation
  • Benefits of this License Model
  • How do I get More License Seats?
  • 20-22 Wenlock Road
  • London
  • N1 7GU

Telephone Numbers

  • UK - 020 8895 6410
  • Support - 020 3821 1993 option 2
  • USA - 347 991 7130

Information

  • Home
  • Knowledge Base
  • Symbiant Website
  • Submit A Ticket
  • My Support Tickets

Symbiant 2022 - Designed by the Symbiant Team

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
Cookie SettingsAccept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
SAVE & ACCEPT