The admin role doesn’t receive a module’s automated emails on its own, so admins’ inboxes aren’t flooded. To receive a module’s emails, also give yourself that module’s _admin role.

Note: Applies to: system administrators (admin role).

Steps #

1. Click the Set up spanner at the bottom left.

2. Select Users and open your own user (or the admin who should get the emails).

3. In Roles, search for the module and tick its _admin role, for example risk_admin for Register Risks or incident_admin for Incidents.

4. Click Save. The user now receives that module’s admin emails from its triggers and schedules.

To stop the emails, untick the module’s _admin role and save.

Tip: Make sure at least one administrator receives every module’s emails, or split the modules between several admins.

Note: Emails are only sent when the trigger or schedule is active. See How Automated Emails Work and check sent emails in the Email Log Viewer.

Related Articles #

• User Roles Reference
• Symbiant System Best Practices