The Supplier Due Diligence module records the checks you carry out on a supplier before and during your relationship with them. Each record holds the supplier’s company and bank details, the date the next annual review is due, a checklist of checks completed, and who signed it off.
Note: Applies to: users with a Supplier Due Diligence role that can create records. For due diligence on other companies, such as brokers or partners, see Creating a Due Diligence.
Opening the Supplier Due Diligence Module #
- In the left menu, select Supplier Due Diligence. The page lists supplier records, grouped by status into the tabs New, In Progress, Not Currently Working With and Complete.

- Click the + icon at the top right.

Record Details #
- The Reference is given automatically when you save. New records start with the status New.
- Check the Owners. You are added by default.

Company Details #
- Enter the supplier’s Trading Name. This is the only required field.
- Fill in the other details you have: Trading Style Used, Principle Contact and Principle Contact Role, Registered Address and Trading Address, Telephone, Company Registration Number, Financial Contact Details, ICO Number, VAT Number, FCA Number, Main Contact Email and Website.

- Below these, enter the supplier’s bank name and address, Bank Account Number and Bank Sort Code, and describe your relationship with the supplier in the relationship details box.
Checklist #
- Under Checklist, tick each check as it is completed. Use the search box to find an item in a long list.

Tip: An administrator can change the checklist items and statuses under Supplier Due Diligence > Checklist and Supplier Due Diligence > Status in the left menu.
Saving the Record #
- Click Save at the top right.

The record opens on its Overview tab. Use Edit Supplier Due Diligence to make changes, and Attachments to add documents such as insurance certificates.

Reviewing and Signing Off #
- Open the Edit Supplier Due Diligence tab.
- Update the Status as the checks progress, for example to In Progress, then Complete once all checks are done, or Not Currently Working With if you stop using the supplier.
- Set the Annual Required Date for when the supplier must next be reviewed.
- When the checks are signed off, choose who signed off in Signed Off By and pick the Signed Off Date.

- Click Save or Save and Edit at the top right.
Finding Supplier Records #
Back on the Supplier Due Diligence page, select a tab to see the records with that status. Each row shows the reference, trading name, who signed it off and when, the status and the date it was created.

